A message from Lovell Chen
July 2021

To all our valued clients and collaborators

A more extended lockdown is upon us again and while we have transitioned smoothly to once again working from home, we acknowledge and are mindful that it brings with it a range of personal and professional challenges for everyone as we negotiate the variables that come with it including isolation, carer responsibilities and home-schooling.

Each member of our team is, as always, endeavouring to meet project programmes and expectations; however, we ask for your understanding should there need to be some flexibility and renegotiation of deadlines where they are unavoidably impacted by the current restraints.

Please do not hesitate to contact the project team leader or myself should you have any questions or concerns.

We wish everyone a safe passage out of this lockdown.

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Our ongoing actions in response to the Coronavirus situation

We are committed to the safety and wellbeing of our employees, clients, contractors, consultants and members of the public.

In accordance with the advice and guidance issued by Federal and State health authorities, we have in place a COVIDSafe Plan and we have implemented protective initiatives to respond to the presence of coronavirus (COVID-19), both as precautionary measures and as a proactive response to minimise potential health risks and business impacts.

We continue to monitor the situation and update our initiatives as required.

In response to the current restrictions in place in Victoria, we have adjusted our operations to comply with the changed conditions.


We have implemented the recommended precautions to reduce the risk of infection, and ask our staff to respect and follow the guidance at all times.
— Wear a face mask
— Wash hands or use hand sanitiser regularly
— Cover your cough and sneeze
— Avoid shaking hands
— Maintain social distancing
— Get tested if exhibiting symptoms

Staff attending building sites are required to wear disposable gloves and to clean equipment regularly.


Travel to sites must be via a mode of transport where we maintain all social distancing and hygiene protocols, including not travelling in a car with a non-related person.


Our staff are not allowed to attend site or have face-to-face meetings or conduct inspections if they are not well or exhibit Coronavirus symptoms. They are required to check prior to their visits to site that there are no exclusions in place that would prohibit attendance, and to abide by all COVID-19 safe plan requirements established for the site.


We continue to work from home when directed, and we are accessible by phone, email, MSTeams or Zoom. Direct dial office numbers are diverted to the individuals mobile.


Lovell Chen is conscious of specific confidentiality requirements and commitments in relation to particular projects. To this end, we additionally advise as follows in relation to these projects:

— The security of project information will not be compromised. No project information is to be physically removed from the office either in paper-based or electronic forms (USB or other devices).
— Project information will remain on Lovell Chen secured servers.
— When working from home, our staff will maintain the highest standards of confidentiality. Separate working areas will be established with screens protected from view. No information is to be transferred to individual PCs or laptops. Access to secured project files will remain password protected.

Please contact me should you have any questions or concerns.

Anne-Marie Treweeke
Practice Principal
TEL +61 (0)3 9667 0800